Privacy Policy

Last Updated: July 29, 2025

At Fifth & Ninth, we understand that privacy and security are major concerns for our guests. We’ve outlined the guidelines below to explain how we collect, use, and protect your personal information. Please read this Privacy Policy carefully and check back periodically, as it may change from time to time.

Fifth & Ninth’s Privacy Commitment

Fifth & Ninth is committed to safeguarding your privacy online. We only collect, store, and use your personal information for specific purposes—to support and enhance your relationship with us. You may contact us at any time with questions or concerns about your personal information, to see what data we have on file, or to request updates or changes.

Consent

Your use of the www.fifthandninth.com website signifies your consent to our collecting and using your personal information as described in this Privacy Policy.

When you provide personal information to complete a transaction, verify your payment method, place an order, or arrange for a delivery or return, we imply your consent to use that information for that specific purpose.

If we request your information for a secondary reason, such as marketing, we’ll either ask for your express consent or give you the opportunity to opt out.

Information About You

When you register at FifthandNinth.com or place an order, we collect personal information such as your name, email address, mailing address, and contact details. This information helps us process your orders accurately and provide better service.

We also keep records of any email correspondence you send us to help track and resolve issues. Occasionally, we may ask for feedback via email to help improve your shopping experience—but responding is always optional.

When you browse our store, we automatically receive your device’s IP address to help us learn about your browser and operating system.

With your permission, we may send you marketing emails about our store, new products, promotions, and updates.

We may disclose your personal information if required by law or if you violate our Terms & Conditions.

If you’d like to revise or correct the information we have on file, you may email us at: squad@fifthandninth.com

SMS Marketing

With your consent, we may send you marketing text messages about new products, special offers, and other updates. These messages may be sent via automated technology to the mobile number you provide during sign-up or checkout.

Consent to receive SMS marketing is not a condition of purchase. Message frequency varies. Message and data rates may apply. You can unsubscribe at any time by replying STOP to any message. For help, reply HELP or contact us at squad@fifthandninth.com.

We only use the phone number you provide for marketing purposes outlined in this policy. Your information will never be sold or shared for third-party marketing.

Marketing Communications

If you opt in to receive marketing communications, we may use your email and/or mobile number to send updates about our products, services, promotions, or events. You can unsubscribe at any time by clicking the unsubscribe link in any email or replying STOP to any SMS message.

Third-Party Services

In general, the third-party providers we use will collect, use, and disclose your information only as necessary to perform services on our behalf.

However, certain providers (like payment gateways) have their own privacy policies regarding the data we must provide for purchase-related transactions. We recommend reviewing their privacy policies to understand how your information will be handled.

Some providers may operate in a different jurisdiction. If you proceed with a transaction involving such providers, your data may be subject to the laws of that jurisdiction.

For example, if you are located in Canada and your payment is processed by a U.S.-based gateway, your information may be subject to U.S. laws, including the Patriot Act.

Once you leave our website or are redirected to a third-party site or app, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

We are not responsible for the privacy practices of other sites and encourage you to read their policies.

Note: We do not sell or rent your personal information to third parties for their own marketing purposes.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to prevent misuse, loss, unauthorized access, or disclosure.

If you provide credit card information, it is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. While no method of transmission over the internet is 100% secure, we follow PCI-DSS standards and additional best practices.

Your purchase transaction data is stored only as long as needed to complete the transaction. Once complete, it is deleted.

All direct payment gateways we use adhere to PCI-DSS standards, as managed by the PCI Security Standards Council (including Visa, Mastercard, American Express, and Discover).

Klarna

To offer Klarna’s payment methods, we may share your contact and order details with Klarna during checkout so they can assess eligibility and tailor their services. Your data is handled in accordance with Klarna’s own privacy notice.

Consumer Privacy Rights

If you reside in certain jurisdictions—such as California, the EU, or the UK—you may have rights under applicable privacy laws, including:

  • The right to know what personal information we collect and how we use it

  • The right to request access to, correction of, or deletion of your personal information

  • The right to opt out of certain types of data sharing

To make such a request, please contact us at squad@fifthandninth.com

Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.

Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Changes take effect immediately upon posting. If we make significant changes, we’ll notify you here so you know what’s been updated.

If our store is acquired or merged with another company, your information may be transferred to the new owners so we may continue serving you.

Address:
1004 Boston Neck Road, Suite 5
Narragansett, RI 02882
401.789.2500